This Policy Summary highlights how HealthGate uses the information collected through its websites and online services.
We will describe: Collection and Use | Tracking Technologies | Disclosure to 3rd Parties | Other Information
Protecting personally identifying information is a primary HealthGate value. This Privacy Statement describes how HealthGate collects and uses the personally identifying information you provide on our Web sites and on HealthGate Internet applications that appear on third party websites. It also describes the choices available to you regarding HealthGate’s use of your personally identifying information and the steps you can take to access this information and to request that we correct or delete it.
If you apply to become a HealthGate Ambassador, we will use the personally identifying information you provide (e.g., your name, address, email address, and payment information) to follow up with you.
We also use this information to provide you with customer support and to communicate regularly with you. While providing you with customer support we may also gather additional information from you. From time to time we will also offer you the opportunity to receive information about healthcare-related products or services offered by our third-party partners. We will not share your personally identifying information with these third parties for their marketing purposes, unless we have your permission to do so.
We use information submitted through our Web site or collected through email or hard copy surveys to analyze the characteristics of our customers and improve our services. We will occasionally provide anonymized aggregated statistics about our Ambassadors in reports made available to them, to third parties, or to the general public. These reports will not identify individual HealthGate Ambassadors.
If you wish to sign up for HealthGate programs other than the Ambassador Program, or to simply obtain information about HealthGate programs and services, we will collect your name, email address, phone number, and additional information. We use this information to contact you about your request, to assist you in the application process or to follow up with you about the programs and services in which you have expressed an interest.
If you sign up for HealthGate newsletters, webinars, Featured Offer e-mails, or other communications or you want to contact us generally, we will collect your contact information to fulfill your request. To unsubscribe, follow the unsubscribe link that appears at the end of each communication.
We occasionally conduct online consumer surveys to learn about your views on important healthcare issues. We do not collect personally identifying information in these surveys. We use the survey data for research and to improve our services.
If you clear your browser cookies, this will remove all cookies. You will need to login again to access your information . Our cookie only knows your last set of preferences and does not reflect the current state of cookies on your browser.
Videos and other features on our site use Flash cookies to collect and store your preferences such as volume. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here:
Macromedia Flash Settings Manager
Please note that some cookies may be placed by a third party service provider who performs some of these functions for us.
As is true of most Web sites, we gather Web server log file information automatically such as your IP address, browser type, referring/exit pages, and operating system. We use this information to administer our website, understand how visitors navigate through our Site and to enhance your experience while using our Site.
We may provide your personally identifying information to companies that provide services to help us with our business activities such as web site analytics or offering customer service. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.
We may also disclose your personally identifying information:
We will share your personally identifying information with third parties only in the ways that are described in this Privacy Statement. We do not otherwise sell your personally identifying information to third parties.
To review and update your personally identifying information to ensure it is accurate, contact us.
HealthGate will make commercially reasonable efforts to provide you reasonable access to any of your personally identifying information we maintain within 30 days of your access request. We provide this access so you can review it, make corrections or request deletion of your data. If we cannot honor your request within the 30-day period, we will tell you when we will provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.
Providing security for the personally identifying information you submit via our Site is a priority for HealthGate. We take appropriate security measures to protect against unauthorized access to; or unauthorized alteration, disclosure, or destruction; of your personally identifying information. We use Secure Socket Layer (SSL) to encrypt the transmission of data on the HealthGate application, payment and login pages. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personally identifying information online.
This Privacy Statement applies to HealthGate Web services only. Our Site includes links to other Web sites. If you submit personally identifying information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Please note that this Privacy Statement may change from time to time. If we change this privacy statement in ways that affect how we use your personally identifying information, we will advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Statement has changed.